Profit Secrets

Here are sixteen myths, secrets and pieces of insider’s information about cost reduction and profit improvement that will help you succeed in maximizing your profits.

Sixteen secrets to cost reduction and profit improvement

Here are sixteen myths, secrets and pieces of insider’s information about cost reduction and profit improvement that will help you succeed in maximizing your profits. Are these true or not and what are the secrets to success?

Imagine for a moment what your company would do if:

  1. Your people came to you with solutions instead of problems.
  2. Collaboration was the order of the day rather than dissension.
  3. Profits were strong and increasing year after year.

These are the promises of a Profit Improvement Process initiative.

 Here are the questions to the truth of these myths and the secrets to success.

  1. World-class profit initiatives are impossible to achieve.
  2. Suggestion programs are the way to go to reduce costs and improve profits.
  3. Employees always volunteer their best ideas.
  4. It costs a lot to engage a profit expert.
  5. Cutting costs to improve profits will hurt sales.
  6. If an idea will save a lot of money or make a large contribution to profits we should just do it no matter what.
  7. All we really have to do is tell our managers to cut costs.
  8. An informal program is just fine.
  9. Reducing cost will have a negative impact on quality.
  10. Only for-profit organizations will benefit.
  11. Only large companies will benefit.
  12. Profit Improvement Processes only work for manufacturing companies.
  13. Programs have to be complex:
  14. Speed in profit growth comes from getting a quick start.
  15. We can start with just middle management support.
  16. Programs must be fully installed before they produce results:

1) Myth: World-class profit initiatives are impossible to achieve. World-class profit improvement results are difficult to achieve but not impossible.

Secret: See what it takes to have world-class standards with this easy to take free on-line evaluation. It will give you a list of what characteristics define world-class initiatives.

2) Myth: Suggestion programs are the way to go to reduce costs and improve profits. There is no doubt that employee suggestion programs can play a key role in the communication structure of an organization. They do not however tend to produce large or sustainable increases in profits. Studies show that participation in the US tends to be very low.

Secret: Build structure and process around a profit-focused system to maximize success in both the short and long-term.

3) Myth: Employees always volunteer their best ideas. Employees will volunteer ideas until they run into the usual barriers to innovation found in most organizations such as criticism, lack of opportunity, lack of support, and other intervening priorities.

Secret: It actually takes a significant amount of training to diminish the impact of these barriers and provide employees with the tools for overcoming them.

4) Myth: It costs a lot to engage a profit expert. The reality is that a good profit consultant will help you accelerate and expand your profit growth beyond what you can do on your own. Yes, a Six-Sigma program takes about $250,000 and six months just to get started at a small company but you can do a lot better with the alternatives.

Secret: Consult with any potential consultant in advance of engagement. A good consultant will discuss your needs and opportunities in advance with no obligation to give you a good idea of what you should do. Business Solutions – The Positive Way will even conduct a preliminary two-day Power Idea Session with your key staff that is guaranteed to produce at least $50,000 in profit projects. This session will make you money while you evaluate your options. What a deal!

5) Myth: Cutting costs to improve profits will hurt sales. Actually this is NOT a myth! A focus on cost cutting invariably will hurt sales. It is almost impossible to keep the up enthusiasm and spirit that are absolutely necessary to revenue growth when all you are doing is cutting and cutting.

Secret: A balanced approach with a view toward all three elements of the profit equation (revenue, expense, and loss) will not only safeguard profitable revenues but will help you build additional revenue streams as an integral part of Profit Improvement. This approach builds enthusiasm and spirit to build a positive outlook for the future.

6) Myth: If an idea will save a lot of money or make a large contribution to profits we should just do it no matter what. It is a mistake to make cost reductions or other major changes without carefully evaluating the impact against the criteria that are important to your organization. The end may not justify the means. A cut may look good for the moment but damage the organization later…as many corporations have found when they cut too many people in re-engineering programs only to stunt their future growth and profitability.

Secret: Establishing clear criteria for cost reduction and profit improvement that are consistent with the overall objectives of the company can keep you on track with both growth and profits. This is an integral part of the Profit Improvement Process.

7) Myth: All we really have to do is tell our managers to cut costs. There is no question that properly motivated and led managers will do their jobs to the best of their abilities and you will make progress. The reality is that they will run into a brick wall sooner or later.

Secret: Providing your leaders with tools and processes will empower them to go far beyond where their innate abilities and experiences will take them. It’s like everything else; people with training, practice and skills win.

8) Myth: An informal program is just fine. Informal programs usually do generate some savings but they tend to miss less obvious opportunities and slow down. You don’t even know what you’re missing.

Secret: Continuous success comes from well run Profit Improvement Processes that fold into the culture of the organization and become a natural part of everyone’s objectives. Improvements build on each other to enable unforeseen benefits. Further, formal programs ensure that opportunities are evaluated for fit with corporate culture and needs.

9) Myth: Reducing cost will have a negative impact on quality. A well-run cost reduction program uses your quality criteria as a measure of what changes can and should be made. Quality should improve when you remove the costs of low quality, as will costs and margins. Quality and profit improvement programs are synergistic. Continuous Improvement Programs can combine the elements of cost and quality.

Secret: A focus on the cost of quality (loss) as a part of the profit equation in a Profit Improvement Process will ensure that quality improves along with improved margins.

10) Myth: Only for-profit organizations will benefit. Even not-for-profit organizations can greatly benefit from a well run PROFIT IMPROVEMENT PROCESS. Organizations that control their costs are able to use more of their resources to deliver the services that they are charted to provide. Resource contributors as well as consumers appreciate efficiency. Expense ratios are often used as one measure of an organization’s capability.

Secret: Organizations of all kinds that use Profit Improvement Processes are generally more efficient than those that do not. Use a Profit Improvement Process to make sure your organization is not-for-profit on purpose.

11) Myth: Only large companies will benefit. Profit Improvement Processes are ideal for even smaller organizations that do not have the staffing to implement more pervasive and dramatic systematic change systems. Profit Improvement Processes are a great way to start organizational improvement.

Secret: You can build a program that will meet precisely your needs that fits the size of your company. Use something like the Profit Improvement Process that is flexible enough for companies from $10 million to $10 billion in sales with a cost/benefit ratio to match.

12) Myth: Profit Improvement Processes only work for manufacturing companies. Any operation that has an expense structure can benefit from a Profit Improvement Process. They work everywhere where the participants and stakeholders can accept them.

Secret: A well-designed and flexible process can apply in any type of business. The key is to fit the process and the tools to your needs. We found tens of millions of dollars in annual savings and profit improvement in an insurance company.

13) Myth: Programs have to be complex: Even the largest organizations can benefit from simple Profit Improvement Processes. Programs are tailored to the culture, size, and complexity of the organization.

Secret: Simplicity of process is a key to the ability to install and maintain an initiative over the long term. There are a number of different approaches to consulting and programs compared here.

14) Myth: Speed in profit growth comes from getting a quick start. This is actually true to some extent but with real limitations. It is true that delay can be deadly. On the other hand, progress is usually determined by how well the initiative is structured and managed.

Secret: Training and education are critical to success but these are often left behind in the need for speed. Plan for them to happen as soon as possible.

15) Myth: We can start with just middle management support. The reality is that a lack of top management support is the number one reason for failure of any initiative – including cost reduction and profit improvement initiatives.

Secret: Top management must be engaged. It is best to engage them from the start. But, given no alternative, try a test in a single department or business unit with a plan of using the demonstrated results to win over top management. A flexible and skilled consultant can help you do this.

16) Myth: Programs must be fully installed before they produce results: Not infrequently, the program will be started with a core team or representatives from selected departments and skills. That team will focus on target areas and refine the process while creating savings. Once the process is working, they can help lead the broader effort.

Secret: Jump-start your profits. A trial program can be a great way to start on the road to success. Pick one department or business unit as a place to start. Or, try a Power Idea Session with a group of your decision-makers to get a preview and make $50,000 or more in profits at the same time…

Contact us to Improve Your Profits Now

Seven Easy Steps to Failure

Normalization of Deviance: How to Lose Your Business

Failure is insidious even for the smartest and brightest entrepreneurs. It sneaks up wearing a cloak of invisibility woven from the gradual acceptance of what used to be unacceptable. That is the normalization of deviance. Here are seven examples from society and business. It has never been easier to destroy your business so why wait? Here are seven easy steps and one bonus suggestion.

  1. Remove performance standards & Incentivize lassitude. Yes, it has been difficult with over two years of government lockdowns. A virtual workforce based at home has been a winner for some businesses but others are suffering from employees who have essentially retired on the job with quiet quitting. Every low performer you tolerate sets a new low standard for everyone to emulate. Each now low becomes the benchmark to follow; straight to failure. Poor performers can drag down ten peers.  A non-performing employee will change your business culture whether you like it or not.

    Suggestions: Measure performance and clean house. Eliminate mediocrity as quickly as possible. It is sometimes easier to change people than it is to change people. Reconfigure your staff. Hire slow and fire fast. Adjust your people, process, equipment, product and/or hours to handle vacancies. Consider hiring older people or others you might not have included in the past. They just might surprise you with their work ethic and knowledge.


  2. Spend, spend; spend like there is no tomorrow. Cash is fuel for every business. You are out of business when you run out of cash. Now is the time to be careful with your cash and your debt. The business may be past saving if you get to the point where those online offers for easy loans look attractive. Easy money can quickly become a bottomless pit of interest and fees.

    Suggestions: Listen to the pessimists in your organization and the market to help you to understand the risk environment and pivot your spending. Listening does not mandate agreement but it will give you new information for better decisions. Listen to what the sales data is telling you to see how your customers are adjusting to this troubled economy.

  3. Deny the facts in favor of the loudest voices. Be an informed consumer of the news. There are highly skilled propagandists out there with big megaphones. Repeating a lie does not make it true. Changing definitions does not change the facts. Listen to both sides with an open mind. Make considered judgments. Be careful of listening to only your own voice.

    Suggestions: It helps to talk to trusted advisors and mentors. Be deliberate about checking your position and pivoting if needed. Run SWOT and PEST analyses as tools to help visualize the situation.

  4. Risk it all. Just do it. Business has always been risky. Smart entrepreneurs analyze and manage risk.

    Suggestions: Redo your market research and understand your business economics. Develop options and test the riskiest elements of your plan before you bet the ranch on them.

  5. Deny that the rule of law is fundamental to life, families and civilization. It is a fact that civilization and freedom do not exist when the criminals rule the streets. Businesses cannot exist in chaos. Do you really want to live where those in power want to defund civilization?

    Suggestions: Talk to the people in power and vote wisely and with your feet if necessary. Consider if it is time to move to a safer location.

  6. Ignore inflation. The truth is that inflation is a killer. It wipes out businesses, jobs and bankrupts families. It destroys dreams and drives people to the bread lines. You are seeing the impact now at home and in your business. Know that this impact will not go away!

    Suggestions: Raise your prices faster than your costs. Fire unprofitable products and customers. Apply the principles of profit improvement and look at every aspect of your business.

  7. Cook your books like Enron and Congress. Clever bookkeeping can hide a lot of sins. Resist the temptation to keep massaging your business plans and forecasts until you get the numbers that you want. Reality wins.

    Suggestions: Start with a blank piece of paper to create a new business plan.

  8. BONUS: Deny that the American Constitutional Federal Republic and Capitalism work for society by creating jobs that raise us all up. Your job and your business depend on this as the very foundation of freedom.

    Suggestions: Celebrate this great nation and work every day to make America great. Save your business and the jobs of the people who depend on you to continue to do the right things for the greater good.

Thank you to the work that you are doing to create and sustain jobs; even your own.

References:

JK Pinto – International journal of project management, 2014 – Elsevier

https://tinyurl.com/2p89x6pz

J Albright – Business & commercial aviation, 2017 – code7700.com

https://code7700.com/pdfs/bca/bca_normalization_of_deviance_2017-01.pdf

 

MG Everson, BA Wilbanks, RR Boust – AANA journal, 2020 – researchgate.net

https://tinyurl.com/4hdyrh36

K DavisJK Pinto – IEEE Transactions on Engineering …, 2022 – ieeexplore.ieee.org

https://dspace.lib.cranfield.ac.uk/bitstream/handle/1826/18178/corruption_of_project_governance-2022.pdf?sequence=1&isAllowed=y

 

S SCOTT – 2021 – starlingtrust.com

https://starlingtrust.com/couch/uploads/file/the-normalization-of-deviance-starling.pdf

Reduce Your Cost for Space

Have you thought about your space lately?

Space is an asset until it is no longer producing adequate income. Then it becomes an anchor on profits. The costs of using space go far beyond rent, lease payments, mortgages, taxes and utilities. Here are four steps to take to see if you can reduce your space costs:

  1. Dig deep and find out what the true cost of ownership is for every space you have.
  2. Review how productive each space is for your business. How much revenue does it support or generate? Retail space is usually measured in revenue per unit space (e.g. $/square foot).
  3. Ask yourself what would happen if we reduced or eliminated this space?
  4. Once you know the answers to #3, see if you can eliminate the space, reduce the space or put it to other productive uses.

One of our clients that did this reduced costs by $95,000 per year and then sold an entire building for a significant profit.

The Ultimate Dashboard Metric

Velocity is the ultimate dashboard metric. The velocity at which your business resources generate free cash flow is the ultimate determination of success.

The realities are simple. If cash flows out faster than in, you must find working capital to replace it. When you can no longer replace it, the business is finished. If cash flows in at a higher velocity than out, you have the opportunity to sustain or grow.

If you measure nothing else, measure and forecast your cash flow. To the extent that you can determine the cash contribution margin of every significant current and planned activity of your business, you have the opportunity to manage your business.

Leading businesses use this information to either fix, fire or exploit their product lines and services for maximum near- and long-term value.

One of my clients doubled their profits within 6 months by using this simple dashboard metric. This set the stage for a doubling in top line revenues over a period of just 48 months.

Why Suggestion Programs do Not Work

Why don’t suggestion programs work?

The typical suggestion program or suggestion box is an open ended and unstructured solicitation of ideas. They will typically end up:

  • As a place to put “nice to have ideas” rather than improvement projects
  • As a venue to complain
  • An expense rather than a savings
  • A disappointment for all
  • Annoying and disengaging participants
  • Wasting a lot of time and money

This happens because:

  • Suggestions that are submitted drop into a “black hole” or
  • Some suggestions are implemented and others are ignored
  • Goals are unclear
  • They lack adequate structure
  • The participants and not adequately trained
  • Expectations are not set and guided
  • The criteria are muddy or missing
  • There is little or no reward for participation

If you want ideas from your employees, use world-class methods such as Lean, TQM, ISO, Six-Sigma or the Business Solutions: The Positive Way Profit Improvement Process.

One organization with tens of thousands of employees gave up after less than 36 months when they found out that they were not only NOT saving money but they were increasing costs and reducing morale. Painting the ladies bathrooms pink was just one of the suggestions that was rejected because there was no clear ROI. That rejection and others did not go over well at all.

If you are serious about improving your financial situation and sustainability, you need to get serious about having a structured program that engages your team and leadership from the top. We know the ways to do this well and will be happy to review them with you.

Wasting Money on Space

Space is an asset until it is no longer producing adequate income. Then it becomes an anchor on profits. Remember that the costs of using space go far beyond rent, lease payments, mortgages, taxes and utilities. Here are four steps to take to see if you can reduce your space costs:

  1. Dig deep and find out what the true cost of ownership is for every space you have.
  2. Review how productive each space is for your business. How much revenue does it support or generate?  Retail space is usually measured in revenue per unit space (e.g. $/square foot).
  3. Ask yourself what would happen if we reduced or eliminated this space?
  4. Once you know the answers to #3, see if you can eliminate the space, reduce the space or put it to other productive uses.

One of our clients that did this reduced costs by $95,000 per year and then sold an entire building for a significant profit.